FAQs
Can I return or exchange an item after delivery?
No, once the order is received and accepted, it cannot be returned or exchanged. You can inspect the item before accepting it from the courier.
How is shipping calculated?
Shipping fees are calculated at checkout based on your delivery location.
When will I receive my order?
Orders in Cairo usually arrive within 1–2 business days. Other areas may take 2–5 days depending on location.
How do I contact customer service?
You can contact us at sales@donzzy.com or by phone at +2 010 60770 946.
Do you ship outside Egypt?
Currently, we only deliver within Egypt. Follow us on social media for international shipping updates.
