Exchange & Return Policy
At Donzzy, we value your satisfaction and want to ensure transparency in every step of your shopping experience. Please read the following policy carefully before placing an order.
🚚 Order Inspection on Delivery
- You have the right to open and inspect your order upon delivery while the courier is present.
- Please ensure everything is correct before signing or accepting the package.
🔁 No Exchange or Return After Delivery
- Once the order is received and accepted, it cannot be exchanged or returned.
- This policy is in place to maintain the hygiene, quality, and exclusivity of our fashion pieces.
📦 Important Notes
- Refusing to receive the order without a valid reason may affect your future shopping privileges with us.
- If there’s a mistake or defect, it must be reported to the courier immediately upon inspection.
For any questions before placing your order, feel free to contact us:
Thank you for choosing Donzzy — where every piece is crafted with care and confidence.
